Training
For all new customers and change of contact personnel in existing customers, we recommend they attend the 1 day "Network Administrators" workshop. Whilst not mandatory, it is srongly recommended in order to ensure a basic level of competence, a degree of independence and better understanding of how to work with us.
| Number of Attendees | Cost |
|---|
| 1 Person | £400 |
| 2+ People | £300 each |
The course is:
- 1 day in Epsom & meet the staff
- Each attendee has their own SBS 2003 server
- Maximum 6 attendees for maximum tutor attention
- Course notes
- Training Certificate + lunch
The objective is to provide sufficient training for the attendee to:
- Fulfil their Network Adminsitrators' Responsibilities;
- Understand what checks are needed and how to do them;
- Undertake basic routine tasks (see contents below);
- Work effectively with the help-desk in diagnostic and remedial actions;
- Have a sense of independence and satisfaction/achievement.
The day's course covers:
- Basic Network Infrastructure (WANs, LANs, switches, wireless & routers);
- Networking Principles (role of DHCP, DNS, IP addresses, WorkGroups Vs Domains);
- Managing users (creating, passwords, Organisational Units, distribution lists, file permissions);
- Email (setting up Outlook, reviewing and limiting mailox sizes, checking mail queues, adjusting anti-spam and aliases);
- Routines (checking back-ups, anti-virus is updating, disk space etc);
- How to use the support portal & meet your Customer Account Manager.
For details of next scheduled date, please contact your Customer Account Manager.
Registration is 09:00 for 09:30 start until 17:00.