Call Logging / Reporting Software
Having a phone system with no call management is
like buying a car with no dashboard. Information is key, and without
information, you cannot manage aspects of your business.
For example, how many calls a day do you receive? How many calls go
unanswered? How quickly do you respond to calls?
Without call management software, the you do not have an answer to
any of these questions
Not only does call management software enable you to see details
about how you respond to calls, but it also enables you to assign cost
centers to your internal users and monitor trunk usage (i.e. do you have
enough/too many lines).
For a live demo on the software recommended by IntraLAN, please click
here
http://www.timdemo.com/