Buying a phone system is a minefield to the typical SME. It is rarely a purchase of desire (like the latest Laptop), yet it is often the most important link between you and your customers. Businesses can usually tolerate an hour or so with no email, rarely will they accept 10 minutes with no telephone system. It is this philosophy that makes us different from other telecom providers with a background in data.

Whether you are looking for an entry level system, or if you want the latest features such as voice over IP, computer telephony integration, through to call centre applications, we have a telephone system to suit your needs, as well as your budget.

We take a very different approach in how we present our services. Whether you are a solicitor, financial advisor, a retail chain, or a recruitment company you all have one thing in common

You all need:

  • Reliable, cost effective solution
  • Future proofed for technological advances such as VoIP
  • Easy to use/understand
  • Standard PBX features, such as hold/transfer/pick up/voicemail/intrude/auto-attendant

Once the basics are met, we can then go into more bespoke applications and features, but with over 8 years experience in this market, we are yet to find any business that does not fit this profile!

Hardware aside, there is also another major factor when buying a phone system the company that designs the solution, configures the software, and commissions the system. All phone systems come off the shelf exactly the same. When we sell a system, we take a lot of time to make sure it works not only from day one, but also as your business changes throughout the life of the system.

As part of a managed solution we will:

  • Ask you to complete a pre-installation form to ensure system is part programmed before we attend site
  • Go through detailed requirements for users, and ensure you get the right features programmed on users phones (even if they are all different).
  • Provide you bespoke user guides, not a 400 page manual!
  • We offer basic end user training as standard many other supplier (BT!) simply offer web based training.
  • FREE, yes FREE remote programming changes for the life of the system (assuming we are carrying your voice traffic). This means the system is always up to date with your changes.

We actively encourage you to contact some of our existing customers who will vouch for our service/support, which is living proof of our statements above.

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