About IntraLAN

Based in Epsom, Surrey, since 1995, IntraLAN Group Ltd is the IT support & Telecommunications network partner of choice for thousands of UK SME’s.

Keep calm & talk clever

Serving a company’s IT and critical network needs is a huge responsibility that we take seriously. It takes teamwork and a solid commitment to Customer Service excellence and industry best practices.

With many accreditations to our name and certified supply partnerships with leading vendors, including Microsoft, IBM, CISCO, Datto, BT, O2, Vodafone and Splicecom, IntraLAN is well placed to deliver a secure and resilient infrastructure. With the convenience and connectedness of a ‘one-stop-shop’ approach.

From the IntraLAN Network Operations Centre (NOC) in Epsom, our team of engineers manage and monitor thousands of on-premise IT network connections and phone system assets for customers across the UK. Providing essential Business Continuity/Disaster Recovery, remote back-up, cybersecurity, changes & updates support, along with ongoing friendly and informative advice on strategy and direction.

About us

What makes IntraLAN different?

Our vision

IntraLAN provides the very best IT, Telecoms and Internet services for businesses, delivered by a team of professional Engineers and Account Managers. IntraLAN solutions will always be principled, intelligent and realistic.

IntraLAN has designed its entire business structure to deliver a single point of contact for customers– regardless of the service provided. Customers only need one phone number and one Customer Account Manager (CAM).

Talent and experience in all areas of Telecommunications and IT Services permits the IntraLAN Team to deliver the widest ranging standard & bespoke solutions.

Our commitment to our customers

Customer satisfaction is the expectation – exceeding it is the goal
Always honest with customers
Propose solutions that are in customer’s best interest at all times
As proven by IntraLAN’s many awards and accreditations, the company has an embedded culture of high customer satisfaction
Regular satisfaction reviews, always seek feed-back and look for ways of improvement
To maintain open bi-directional communications at all times

Our
Company

Established IT & Telecoms provider (since 1995)
Privately owned
40 strong team of Telecoms and IT specialists
Microsoft Gold Partner
IBM Registered Business Partner
Avaya, Splicecom, CISCO, Zyxel, Acronis and HP accredited/approved resellers
BT Wholesale partner
Landline network partners with: BT, Gamma, Talk Talk Business
Mobile Network partners with: EE, Vodafone, O2, 3
RIPE Member (Réseaux IP Européens) a collaborative forum open to all parties interested in wide area IP networks in Europe and beyond
Investors in People Accredited in 2007, renewed 2010
Privately managed Canary Wharf data centre under our control

1995

IntraLAN formed, focus on support for Novell and NT3.51 networks

1996

Committed to the Microsoft platform

1997

Appointed Microsoft Partner

2000

Telecoms division set up

2000

IntraLAN becomes ISP. Canary Wharf data centre set up

2003

Microsoft Gold partner

2004

CISCO “SME Reseller of the Year” finalist

2005

Wins Best Customer Services Business in Surrey

2006

Investors in People

2010

Appointed as preferred telecoms partner to the Retail Motor Industry Federation (RMI)

2014

Merger with Transglobal. IntraLAN doubles in size

2017

Becomes part of the Eli Global group of independent entrepreneurial businesses

2018

Becomes IBM Registered Business Partner. Advancing mobile device management & remote working

2019

Joins Datto Business Global Partner Program. Powering the business of data back-up & continuity

News and events

Keep up with the news at IntraLAN

Notification of web filtering security feature which we are implementing for our NetCare customers: Free Trial

Written on 1st April 2020

Over the coming weeks or months there is a real risk of an increase in malicious cyber activity. This increase could come from multiple areas – firstly with schools, colleges and universities closing around the world and with advice to adhere to social distancing we are seeing an increase in opportunistic attacks from the cyber […]

WORKING TOGETHER AS WE NAVIGATE COVID-19

Written on 18th March 2020

A message from our CEO. It goes without saying, these are unprecedented times. It’s not only a worry for our health, but also how our businesses function and thrive day-to-day. We felt it was important to communicate our current situation and assure our clients that there will be no disruption to the services we provide. […]

Our partners

Market leading partnerships

We work with the industry’s leading organisations to deliver greater value with a comprehensive portfolio of solutions, services and capabilities. Helping SME’s speed their digital transformation and increase profitability.