telecom solutions surrey, business telephone systems surrey

Customer Satisfaction with IntraLAN

Here at IntraLAN, we provide the very best IT, Telecoms and Internet services for businesses, delivered by a team of professional engineers and account managers. Not only do we pride in our services, but we care a lot about you too.

Customer service is extremely important to us, which is why choosing IntraLAN is easy. We put our customers at the forefront of our business, ensuring we provide a professional and honest service whilst proposing solutions that are always in our customers best interests.

We are continually reviewing the service we deliver, implementing improvements and seeing where we can improve things for you, based on your feedback. With an average customer service satisfaction score of 4.71 out of 5 [Source: Independent survey, Jan-Dec 2018], we’ve decided to boost our monthly survey prize draw.

Fancy winning a £100 Amazon voucher?

When you raise a helpline support ticket you will be sent a short questionnaire to rate our service once the case has closed. This is an independent survey. One winner will then be drawn at random each month and will receive a £100 Amazon Voucher.

When working with our clients, we would rather be considered partners than suppliers, so we can work together to create the best solution for you. As proven by our many awards, we have embedded a culture of high customer satisfaction throughout the company, maintaining open communications at all times.

To discover more browse through our website or feel free to get in touch with us on 0344 770 7000.


News and events

Keep up with the news at IntraLAN

Managing Mobile Across Your Business

The introduction of Bring Your Own Device (BYOD) policies were a welcome change for SMEs looking to keep costs down, but they were also a cause for concern for many, especially as costly security breaches are always a risk. Bringing personal devices onto the company network has its challenges and can cause network vulnerability issues. […]

Ensure you have a business continuity plan for if the worst happens

Data is your most important strategic asset after your people – do you know what you would do if your business suffered an incident that significantly disrupted your services? As an SME, coming back from a significant data loss can be extremely difficult and costly so disaster prevention is important. And it’s much easier to […]

  • Case study

    Case study of London Medical.

    Case study of London Medical


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  • Case study

    Case study of Historic Sussex Hotels.

    Historic Sussex Hotels case study

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  • Case study

    Case study of Azumi Ltd.

    Case study of Azumi Ltd

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Our partners

Market leading partnerships

We work with the industry’s leading organisations to deliver greater value with a comprehensive portfolio of solutions, services and capabilities. Helping SME’s speed their digital transformation and increase profitability.

  • Microsoft Gold Partner
  • IBM Registered Business Partner
  • Datto Business Global Partner
  • Splicecom
  • Gamma
  • CISCO Select Partner
  • BT Wholesale
  • O2
  • Vodafone
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