Unified

Communications

Streamline your business communications and increase employee productivity

Enhance customer service, improve relations in distributed workforces and profit from efficiency gains with unified communications. Your phone, messaging, and conference call systems are the critical link between your staff, customers and partners, particularly in hybrid and flexible working environments. IntraLAN’s unified communication services optimise information sharing, relationship management and collaboration to improve your business operations.

Our communications services include:

  • Microsoft Teams
  • Teams Direct Routing
  • Call Recording
  • Handsets and Headsets
  • Meeting Room Solutions
  • Contact Centre Solutions
  • Communications Analytics
  • Hosted IP Telephony
  • Global Sim
  • Unified Communications-as-a-Service (UCaaS)
  • Microsoft Teams
  • Teams Direct Routing
  • Call Recording
  • Handsets and Headsets
  • Meeting Room Solutions
  • Contact Centre Solutions
  • Communications Analytics
  • Hosted IP Telephony
  • Global Sim
  • Unified Communications-as-a-Service (UCaaS)

Our communications services:

Unified Communications-as-a-Service (UCaaS)

Whether you’re building a new customer service call centre or growing your distributed sales team, managing communication software, hardware and connectivity across departments can be complex and challenging. IntraLAN’s Unified Communications-as-a-Service (UCaaS) removes the IT hassle so you can focus on growth and service delivery.

Hybrid Working

New blends of home-based, remote and distributed workforces highlight the critical value of reliable and streamlined business communication. IntraLAN’s unified communications experts can help your business cut costs, make efficiency gains and improve internal and external communication.

Device Rollout and Management

Communication devices vary in cost, capability and complexity. IntraLAN’s device management service matches the appropriate devices and communication services to your business needs, enhancing the effectiveness of your business communications across both office and remote working environments.

Business Management and Call Reports

Excellent customer service and new business wins are driven by effective communication. IntraLAN’s business management service provides comprehensive call reports, live dashboards and communication analysis across your business to understand where you’re excelling and where you can make improvements.

Related services

Fully Managed IT

Improve your team’s efficiency, prevent unnecessary downtime, and continuously monitor your IT infrastructure with IntraLAN’s fully managed IT services.
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Cloud Services

Access the latest technologies, collaborate beyond borders and grow your business without physical constraints. IntraLAN’s specialist cloud services.
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Network & Infrastructure

Fast, reliable connectivity to underpin your business operations. Reduce connectivity issues for a distributed workforce with IntraLAN’s network management service.
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