• Experts in small business
    conversation since 1995

    We are highly experienced in supplying unified IT & Telecommunications solutions, one trusted port of call serving SME’s in London and the South East

  • The complete business
    communications package

    Your own dedicated Account Manager and a team of accredited Engineers, at a fraction of the cost of employing an IT Dept

  • Join thousands of
    other UK businesses

    To our clients we are their IT partner,
    not their IT supplier

  • Market leading
    business partnerships

    We work with the industry’s leading organisations to deliver greater value - harnessing the power of Microsoft, IBM, CISCO, Splicecom, O2, EE, Vodafone and BT

  • HOME BANNER WIRES IN SERVER

    Gigabit Broadband


    Government Broadband VoucherOfficial supplier: government-funded gigabit voucher scheme

Key facts about us

Quite simply, to our clients, we are their IT partner, not their IT supplier

IntraLAN provides the complete business communications package - at a fraction of the cost of employing an IT department. One trusted port of call, with your own dedicated Account Manager, a team of accredited engineers, and consultants who specialise in hosted phone systems, mobile and the latest IT solutions that makes business better.

4.7 / 5.0

CSAT customer satisfaction survey*

24

Over 24 year’s expertise

1
One trusted port of call. A single supplier for all your unified communications needs

Our method

We do things a little bit differently

From the IntraLAN Network Operations Centre (NOC) in Epsom, our team of engineers manage and monitor thousands of on-premise IT network connections and phone system assets for customers across the UK. Providing essential business continuity, disaster recovery, security, remote back-up, and changes & updates support, along with friendly advice & guidance on best practice.

We pride ourselves on ongoing support – every time an issue is raised our clients can rate how we handled the case (1-5). Any ticket rated 2 or below is picked up by a member of the Customer Service team for closer inspection. *We achieved an average customer satisfaction (CSAT) score of 4.71 out of 5 in an independent survey in 2018 (Jan-Dec). 

CHECKLIST

Affordable
and reliable

Small enough to care, big enough to cope
SATISFACTION

Straight talking,
honest approach

99.2% - highest ever monthly CSAT survey results in August 2018
SURVEY

We’re
independent

Part of the Eli Group of entrepreneurial independent businesses

What our clients say about us

  • David Briggs
  • Konrad Jagiello
  • Pontus Carminger

  • IntraLAN has delivered a secure and resilient infrastructure that has totally exceeded our expectations. With the convenience and connectedness of a ‘one-stop-shop’ approach.

    David BriggsCEO

  • Exceptional IT support and the highest standards in technical expertise. A comprehensive portfolio of solutions, services and capabilities, all within a single supplier.

    Konrad Jagiello Head of IT

  • Upgrading our communications infrastructure with the latest technology has greatly enhanced our commitment to service excellence. IntraLAN are now providing consultation on additional unified solutions & integration with our management information systems.

    Pontus CarmingerMD

News and events

Keep up with the news at IntraLAN

IntraLAN confirms the appointment of Andy Horn as CEO

Written on

Press Release announcement. IntraLAN confirms the appointment of Andy Horn as CEO to drive the continued growth of the business within its key markets. IntraLAN is based in Epsom, Surrey and provides a range of IT, Security, Telecoms and Internet solutions to UK wide businesses. Andy brings over 20 years’ experience of strong sales focused […]

Data, Vulnerabilities & Countermeasures

Written on

GDPR is Europe’s new framework for data protection laws, and it replaces the previous 1995 data protection directive. The EU’s GDPR website says legislation is designed to ‘harmonise’ data privacy laws across Europe as well as give greater protection and rights to individuals. GDPR compliance of your IT infrastructure The ICO (Information Commissioners Office) has […]

  • Case study

    Case study of London Medical.

    Case study of London Medical

     

    Please complete this form to view the PDF document.

  • Case study

    Case study of Historic Sussex Hotels.

    Historic Sussex Hotels case study

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  • Case study

    Case study of Azumi Ltd.

    Case study of Azumi Ltd

    Please complete this form to view the PDF document.

Our partners

Market leading partnerships

We work with the industry’s leading organisations to deliver greater value with a comprehensive portfolio of solutions, services and capabilities. Helping SME’s speed their digital transformation and increase profitability.

  • Microsoft Gold Partner
  • IBM Registered Business Partner
  • Datto Business Global Partner
  • Splicecom
  • Gamma
  • CISCO Select Partner
  • BT Wholesale
  • O2
  • Vodafone
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