IT Support Services London | IT Support Company London

Helping SMEs navigate through Coronavirus Business IT Support
With you on your
digital journey

In a time when more people are working remotely, networks are tested at new levels, and security concerns increase, we want you to know we’re here for you.
The complete business
communications package

Your own dedicated Account Manager and a team of accredited Engineers, at a fraction of the cost of employing an IT Dept
Join thousands of
other UK businesses

To our clients we are their IT partner, not their IT supplier
Market leading
business partnerships

We work with the industry’s leading organisations to deliver greater value - harnessing the power of Microsoft, IBM, CISCO, Splicecom, O2, EE, Vodafone and BT

Key facts about us

Quite simply, to our clients, we are their IT partner, not their IT supplier

IntraLAN provides the complete business communications package - at a fraction of the cost of employing an IT department. One trusted port of call, with your own dedicated Account Manager, a team of accredited engineers, and consultants who specialise in IT support & services, including - cyber security, business continuity, phone systems, internet connectivity & mobile solutions that makes business better.

4.76 / 5.0

CSat (customer satisfaction) survey score*

25

Established since 1995

1

One trusted port of call. A single supplier for all your business communications needs

Our method

We do things a little bit differently

From the IntraLAN Network Operations Centre (NOC) in Epsom, our team of engineers manage and monitor thousands of on-premise IT network connections and phone system assets for customers across the UK. Providing essential business continuity, disaster recovery, security, remote back-up, and changes & updates support, along with friendly advice & guidance on best practice.

We pride ourselves on ongoing support – every time an issue is raised our clients can rate how we handled the case (1-5). Any ticket rated 2 or below is picked up by a member of the Customer Service team for closer inspection. *We achieved an average customer satisfaction (CSAT) score of 4.76 out of 5 in an independent survey in 2019 (Jan-Dec).

Affordable
and reliable

Small enough to care, big enough to deliver

Straight talking,
honest approach

99.2% - highest ever monthly CSAT survey results in August 2018

We’re
independent

Part of a global group of entrepreneurial independent businesses

What our clients say about us

IntraLAN has delivered a secure and resilient infrastructure that has totally exceeded our expectations. With the convenience and connectedness of a ‘one-stop-shop’ approach.
David Briggs CEO London Medical
Exceptional IT support and the highest standards in technical expertise. A comprehensive portfolio of solutions, services and capabilities, all within a single supplier.
Konrad Jagiello Head of IT Zuma Restaurants
Upgrading our communications infrastructure with the latest technology has greatly enhanced our commitment to service excellence. IntraLAN are now providing consultation on additional unified solutions & integration with our management information systems.
Pontus Carminger MD Historic Sussex Hotels

News and events

Keep up with the news at IntraLAN

How are your employees getting on?

Written on 21st October 2020

Continuing the conversation about location independent working, or working from home. It is quite interesting discussing the new modus operandi of working away from the office. For many it is business as usual in terms of productivity and outputs and measuring the usual KPIs and metrics that one would normally use to manage a business. […]

Webinar: Ditch the Document Chaos!

Written on 8th October 2020

Big pitch. Hours of effort. Wrong version attached… We’ve all been there. Even if your business has reacted excellently to COVID’s changes, document management has likely suffered. Version control went out the window. Documents were left on local office machines. Data security is suddenly a critical risk because your people are using their home PCs. […]

Our partners

Market leading partnerships

We work with the industry’s leading organisations to deliver greater value with a comprehensive portfolio of solutions, services and capabilities. Helping SME’s speed their digital transformation and increase profitability.

Get in touch
with IntraLAN

Helping SMEs navigate through Coronavirus Business IT Support

With you on your
digital journey

The complete business
communications package

Join thousands of
other UK businesses

Market leading
business partnerships

Cyber Security
Services

IT Service
& Support

Business
Continuity

Telephone
Systems

Fixed Line
Services

Internet
Services

Mobile
Services

Key facts about us

Quite simply, to our clients, we are their IT partner, not their IT supplier

4.76 / 5.0

25

1